Privacy policy
This Privacy Policy applies to the services of Paul & Claire Montreal. We respect your privacy and are committed to protecting your personal data. All personal information you provide to us is handled confidentially and in accordance with applicable data protection laws.
If you have any questions regarding this policy, you may contact us at:
Email: info@peterclairemontreal.ca
1. Information We Collect
When you visit our website, create an account, or place an order, we may collect the following personal data:
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Full name
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Billing and shipping address
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Email address
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Telephone number
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Payment information (processed securely via third-party providers)
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IP address
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Device and browser information
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Website activity and browsing behavior
We only collect information that is necessary to provide our services effectively and securely.
2. How We Use Your Information
Your personal data is used strictly for legitimate business purposes, including:
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Processing and fulfilling orders
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Shipping and delivery coordination
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Providing customer service and support
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Sending order confirmations and important updates
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Improving our website functionality and user experience
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Preventing fraud and ensuring transaction security
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Marketing communications (only when consent has been given)
We process your information based on contractual necessity, legal obligations, legitimate interests, or your explicit consent.
3. Sharing of Personal Data
We do not sell or rent your personal data.
Your information may only be shared with trusted third parties when necessary for:
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Payment processing providers
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Shipping and logistics partners
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IT and hosting providers
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Fraud prevention services
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Legal compliance when required by law
All third-party service providers are obligated to safeguard your data and process it in accordance with applicable privacy regulations.
4. Data Retention
We retain personal data only for as long as necessary to:
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Fulfill contractual obligations
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Comply with legal and tax requirements
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Resolve disputes
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Enforce our agreements
When data is no longer required, it is securely deleted or anonymized.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Ensure website functionality
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Analyze visitor behavior
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Improve user experience
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Support marketing and advertising efforts
You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect website functionality.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
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The right to access your personal information
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The right to correct inaccurate data
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The right to request deletion of your data
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The right to restrict or object to data processing
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The right to data portability
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The right to withdraw consent at any time
To exercise any of these rights, please contact us at:
We will respond to your request within the legally required timeframe.
7. Data Security
Paul & Claire Montreal implements appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure.
All payment transactions are processed securely through certified third-party payment providers. We do not store full payment card details on our servers.
8. International Data Transfers
As an online business operating internationally, your data may be processed outside your country of residence. In such cases, we ensure appropriate safeguards are in place to protect your personal data.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect legal, technical, or business changes. The most recent version will always be available on our website.